For clarity, the term “Service(s)” means: any Software provided by the Company (downloadable on our website, pre-installed on a device, downloadable through a third party website, obtained on a physical medium such as, but not limited to CD, DVD, Blu-ray, memory stick), resources, including download areas, services offered on one of our websites’ communication forums, product information, updates, enhancements, new features, premium support, extended guarantees, online version of the Software and/or the addition of any new website.
1 South Sathorn Road
Sathorn, Bangkok, TH-10120
+66 (0)93 605 1445
+66 (0)2 610 3601
Please include your name, address and email address in any correspondence so that we can respond to your inquiry or request.
We have included below information about which data is collected, how we process and use your data, but before, we would like to explain the basis on which we do so:
Depending on your interaction with us (meaning, if you are just browsing our Website, or if you have registered to our Services and opened an account, use our Services, etc.), we may collect two types of information about you, as follows:
In the event we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
|Type of Information||How Do We Use It?||(p)ermanent or (t)emporary|
|In the event you contact us for support, feedback or other inquiries, request to receive a quote, either through an online form available on the Website, by sending us an email or by other means of communication we make available (such as submitting a bug report or filling in a survey) you will be requested to provide us with your name and email address.||We will use this information solely for the purpose of responding to your inquiries and provide you with the support or information you have requested.||p|
|A user may provide us with a third party’s information which may include Personal Information. For example, if a user requests that a third party sign an electronic document through our Services, he or she may provide us such third party’s email address and full name.||We will use this information solely for the purpose of providing our users with the requested e-signature service.||p|
|If you voluntarily subscribe to our email communications, you will be asked to provide us with your email address. You can unsubscribe at any time using the unsubscribe option within the body of the newsletter or rather by contacting our Data Protection Officer at p r i v a c y @ w e b 9 . b i z||We will use your email address in order to send you information related to our Services and to keep you up to date regarding new Services, as well as provide you with tips related to our Service, and promotional and marketing emails.||p|
|We gather IP addresses, MAC addresses or other online identifiers such as cookies, agents, device identifiers, etc. (“Online Identifiers”).||We may either directly or indirectly collect our visitors’ Online Identifiers. We use this for our legitimate interests of (i) operating, providing, maintaining, protecting, managing, customizing and improving our Website and Services and the way in which we offer them; (ii) enhancing your experience with the Services; and (iii) our legitimate interests of auditing and tracking usage statistics and traffic flow.||p|
|We also collect certain technical Non-Personal Information (as detailed above) which relates to your use of the Website such as your click stream, type of browser, time and date, etc.||We use this technical data in order to operate and manage our Website.||p|
|While using the Website you are able to upload certain content to the blog within the Website (“User Generated Content”).||You may voluntarily upload User Generated Content to the Website. In the event that the User Generated Content includes any Personal Data this data will be subject to your use.||p|
|If you want to access certain materials provided by us such as download a whitepaper or a webinar offered by the Company through our Website, you will be asked to provide us with your full name, email address, company, industry, job role and country.||We will use this information to provide you with the webinar or whitepaper or any additional materials provided by us. We will also use your email address in order to contact you or send you information related to our Services and to keep you up to date regarding new Services.||p|
|If you want to become a reseller through our Website, you will be asked to provide us with your full name, business email address, company, website URL, phone number and country.||We will use this information to contact you. We will also use your email address in order to send you information related to our Services and to keep you up to date regarding new Services.||p|
|If you want to request a business trial of our Services, you will be asked to provide us with your full name, email address, company, phone number and country.||We will use this information to contact you to provide you with a free trial of the Services. We will also use your email address in order to send you information related to our Services and to keep you up to date regarding new Services.||p|
|In the event that you are interested in joining our team, and wish to submit your CV, you will be required to provide us with your name, email address, and phone number.||Your provision of personal information in connection with recruiting is voluntary, and you determine the extent of information you provide us. We do not request or require sensitive personal information concerning religion, health, sexual orientation, or political affiliation in connection with recruiting. We will use the information you have provided solely to communicate with you, to manage our recruiting and hiring processes, and for compliance with corporate governance and legal and regulatory requirements. If you are hired, the information may be used in connection with employment and corporate management.||p|
|Type of Information||How Do We Use It?||(p)ermanent or (t)emporary|
||We will use your contact details in order to send you required information related to the Services and our business engagement (e.g., send you a Welcome message, to notify you regarding any updates to our Services, send applicable invoices, and additional occasional communications related to the Services) as well as verify your identity.||p|
|We also collect certain technical Non-Personal Information (as detailed above) as a visitor to the Website and as detailed above.||See the table above.||p|
|Documents uploaded by you through our online Software might include personal data.||We use this data solely to provide the Service, we do not collect or process this data and it is deleted immediately following the provision of the service and no later than 24 hours, following the last time you accessed the document.||p|
Depending on the nature of your interaction with the Services, we may collect information as follows:
Individuals have the right to know what information we hold about them and, in some cases, to have such information communicated to them. Individuals may also ask for our confirmation as to whether or not we process their Personal Information. Subject to the limitations in applicable law, individuals may also be entitled to obtain from us the Personal Information they have provided to us in a structured, commonly-used, and machine-readable format, and may have the right to transmit such Personal Information to another party.
The principal rights under applicable data protection law in relation to Personal Information are as follows: the right to access any information which is provided to us; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent (to the extent applicable).
We provide you with the ability to exercise certain choices and controls in connection with our treatment of your Personal Information, depending on your relationship with us.
Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisor authority. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law.
Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
We will retain your information for as long as your account is active or as needed to provide services to you, all in accordance with applicable laws, or until an individual expresses a preference to opt-out. We may at our sole discretion, delete or amend information from our systems, without notice to you, once we deem it is no longer necessary for such purposes.
If you are under 16 years of age, you are not permitted to use this Website or our Services. If you are 16 years old but not yet 18, or of the age of majority in the jurisdiction where you reside, you may not use this Website or Services without the express and informed consent of your parent or guardian. If you become aware or have any reason to believe that a child has shared any information with us, please contact us at: p r i v a c y @ w e b 9 . b i z
We do not share any Personal Information collected from you with third parties or any of our partners except in the following events:
|Facebook Analytics||Enable use of the Service||https://www.facebook.com/policies/cookies||p|
|Facebook Custom Audience||Marketing||https://www.facebook.com/full_data_use_policy||t|
|Google AdWords||Marketing and Remarketing||https://policies.google.com/privacy||t|
|Google Analytics||Analytic purposes||www.google.com/policies/privacy/partners|
|Pushengage||Marketing and Enhance the use of the Site||https://www.pushengage.com/privacy||t|
|Facebook Connect||Enhance the use of the Site||https://www.facebook.com/full_data_use_policy||t|
|Microsoft||Enhance the use of the Site||https://privacy.microsoft.com/en-us/privacystatement||t|
|Enhance the use of the Site||https://policies.google.com/privacy||t|
|Rating widget||Enhance the use of the Site||http://rating-widget.com/privacy||t|
|VisitorID||Enable the use of the site and service and Analytics Services.||t|
For more information about cookies and your controls in this regard, you may review the following links:
Google Analytics: this cookie is placed in order to track and analyze the use of our Services, for internal purposes. To learn more about how Google uses data from our use of Google Analytics Cookies, we recommend you review Google’s policies located at: htps://www.google.com/policies/privacy/partners. For additional information, please see Google Analytics’ opt-out web tool available at: https://tools.google.com/dlpage/gaoptout.
Statcounter: this cookie is placed in order to track and analyze the use of our Services, for internal purposes. To learn more about how Google uses data from our use of Google Analytics Cookies, we recommend you review Google’s policies located at: https://statcounter.com/about/legal.
As is the case with most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may link this automatically-collected data to other information we collect about you. We may also combine this automatically-collected log information with other information we collect about the services we offer you.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you with advertising based on your browsing activities and interests. If you do not wish to have this information used for the purpose of offering you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being offered ads. You will continue to receive generic ads.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. For website security purposes, and to ensure that our website remains available to all visitors, all network traffic is monitored in order to identify unauthorized attempts to upload or change information, cause damage, or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing our website are subject to monitoring. Unauthorized attempts to upload or change information, or otherwise cause damage to this service are strictly prohibited and may be punishable under applicable law.
Further, in the event of a data incident, in which we discover your Personal Information may be at risk, then we will take reasonable efforts to notify you and the applicable authority (if required, subject to applicable laws).
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at: p r i v a c y @ w e b 9 . b i z .
We may send our Customers an email or other messages about us or our Services. We may also send our updates or newsletter to individuals who have registered to the newsletter or used our Services. You can remove your Personal Information from our mailing list and stop receiving promotional communications from us by following the unsubscribe link located at the bottom of each communication or by emailing us at p r i v a c y @ w e b 9 . b i z .
Please note that in the event you are our Customer, even if you unsubscribe, we reserve the right to send you service-related communications, including service announcements and administrative messages, relating either to your account or to your transactions of the Services, without offering you the opportunity to opt out of receiving them unless you terminate and delete your account. If you wish to delete your Account, please contact us at: p r i v a c y @ w e b 9 . b i z . Note that, even if we will delete your account, we will not delete certain information required under applicable law or otherwise, required for the legitimate purposes of our business. For example, we will not delete any invoices sent to you as we need it for the purpose of managing our finances.
We would be happy to answer Your questions:
We love companies, creative solutions, and extraordinary ideas. Our claim: We build relationships between enterprises, their solutions, as well as their ideas, and the markets. Our work has solely one goal: Your success!
Thus we use all opportunities to develop highly sophisticated solutions based on a clever mixture of classic and digital media. Use our expertize for Your business success!
+66 (0)2 610 3601